Melbourne Flower Delivery Guide

We deliver flowers across Melbourne six days a week, with same day flower delivery Monday to Saturday when you order before 1pm.

Below you’ll find everything you need to know about delivery times, delivery costs, tracking and special delivery locations such as hospitals, apartments and offices.

If you are preparing a bouquet after delivery, you can also visit our Flower Care guide for simple steps to help your flowers last longer.

Quick Links


Delivery Times & Same Day

    Standard Delivery Hours

    Residential: 9am to 6pm

    Business: 9am to 5pm

    These are the times we work to rather than a guaranteed delivery time. If timing is critical, please use our express delivery option.

    Same Day Delivery

    Same day delivery is available Monday to Saturday for orders placed before 1pm.

    For urgent orders placed before the 1pm cut off, our same day flower delivery page has the full details.

    Will I know when the flowers arrive?

    You will receive a delivery confirmation by email when your gift leaves the studio. Add your mobile number at checkout and you go into the courier tracking as well, which means a message about thirty minutes before the driver reaches the recipient. Once it is delivered you will see photos of the delivery and the name of whoever accepted it.

    We do not contact the recipient in advance, so the surprise holds. The only exception is a delivery that looks complicated, an apartment building for example, where we may need to call to get it done properly.

    Back to top ↑


    Delivery Costs

    Delivery across Melbourne starts from $19.

    The exact delivery cost is calculated automatically at checkout based on the recipient’s suburb and the delivery service selected.

    Express 3 hour delivery may also be available for an additional fee depending on location.

    During peak periods such as Valentine’s Day, Mother’s Day and Christmas we operate extended delivery runs. Because of the increased volume during these periods, specific delivery times cannot be guaranteed and we recommend ordering early.

    Sending to two addresses

    Two addresses means two orders. Each address needs its own courier run, so each one carries its own delivery fee.

    Back to top ↑


    Delivery Suburbs

      We deliver flowers to more than 500 suburbs across Melbourne, including Richmond, South Yarra, Toorak and Prahran. The bayside run takes in St Kilda and Elwood, we go east through Kew, and south to Elsternwick and Glen Huntly.

      Further out, the western run continues through Footscray, Yarraville, Newport and Williamstown, the northern run takes in Brunswick, Coburg, Preston and Northcote, and the east reaches Surrey Hills, Box Hill, Mount Waverley and Glen Waverley. Closer in, Abbotsford and Windsor are minutes from the studio, and the bayside run reaches Highett and Sandringham.

      The inner west is now covered street by street, with West Melbourne, Kensington, Flemington and Seddon on the same morning run and Niddrie just past Essendon. North of the river the run adds Clifton Hill and Thornbury, and the eastern run continues through Hawthorn East, Canterbury, Balwyn, Mont Albert and Ashburton.

      Here you can view the full list of Melbourne flower delivery suburbs.

      Back to top ↑

      Hospitals & Special Locations

      Hospitals

      Confirm the recipient has not been discharged. Include the full hospital name as there are multiple Freemasons and Cabrini locations.

      Add ward and room or bed number where possible.

      For maternity wards include both maiden and married names.

      We recommend choosing a vase arrangement; however our signature flower bag includes an internal water vessel.

      Apartments & Secure Buildings

      Include the apartment or unit number.

      Add the recipient’s phone number.

      For concierge deliveries provide the recipient’s full name and permission for concierge to accept the delivery.

      Offices & Commercial Buildings

      Deliveries to offices are made during standard business hours.

      Please include the business name, floor number and reception details where possible.

      Hotels

      Include the guest name as per their booking and the check-in or check-out date.

      Stadiums & Event Venues

      We deliver to the MCG, Marvel Stadium, AAMI Park and other major Melbourne venues. We know these sites and deliver through the entry point requested, whether that is a security checkpoint, a supplier loading dock or the event parking area, and we work alongside the event companies that run concerts, sporting fixtures and functions in those spaces.

      Give us the access details you have been sent, including the gate, the dock and the contact on site, and we will match the delivery to them.

      Universities

      University deliveries are made to the faculty reception, so include the faculty or department name along with the recipient’s full name and phone number.

      Aged Care & Nursing Homes

      These deliveries are handled with particular care. Flowers are delivered to reception, so include the full name of the home, the recipient’s full name and their room or wing if you know it.

      Funerals

      Provide the full name of the deceased.

      Schedule delivery at least two hours before the service.

      Include the funeral venue name and contact details.

      Browse funeral flowers Melbourne, including casket sprays, or sympathy flowers for the family home.

      Back to top ↑


      Undeliverable Items

      In rare cases delivery may not be possible if access to the property cannot be obtained or if the address information is incomplete.

      If this happens we will contact you first to arrange new delivery instructions. If we can't reach you, the flowers come back to our Southbank studio until we arrange a redelivery or a collection with you.


      If Something Goes Wrong

      Delivery not made on time

      We will investigate immediately and resolve the issue as a priority.

      Recipient not home

      If there is a safe place to leave the flowers, they are left there. If not, we contact you first, and if we can't reach you, they come back to our Southbank studio until we arrange a redelivery or a collection with you.

      Incorrect address

      We will reroute if possible. A redelivery fee may apply if the item has already left our studio.

      Flowers damaged

      Contact us within 10 days of delivery, with a photo if you can, and we will arrange a replacement or another suitable resolution. You don't need to return anything.