Every single order we take to help you express love and gratitude through a flower delivery across Melbourne is a blessing we never take for granted. We're not happy until each and every bouquet is absolutely perfect.

We put our heart and soul into every order, and our customers know that all the flowers used in our floral designs are nothing less than premium-grade and locally sourced wherever possible, as evidenced by their longevity, size, colour and fragrance.

We are open for contactless delivery from Monday to Saturday. Our retail store located on the edge of the Melbourne CBD at 440 City Road, Southbank (Corner of Ferrars). Please feel welcome to call one of our friendly staff if you'd like any advice before ordering. We're always happy to help!

1. Experience counts

Choose a florist in Melbourne who is renowned for their quality and style, and whom you can trust to design a beautiful gift bouquet or vase for your special occasions. It is important to choose an experienced florist who has worked in the flower business for years or ideally, decades. You will also want to select one of the industry’s leading floral designers who is creative and extremely passionate about flowers. An experienced, passionate, and creative florist with an eye for detail will go above and beyond the average florist in Melbourne, and you can feel confident that they will always handle your flower order with skill, care and finesse.

2. Make sure the flower arrangements in photos are what you're actually sending

When you are looking for online flower delivery in Melbourne, choose a florist who can execute the exact design you have selected. At Kate Hill Flowers, we design the exact gift bouquet, vase design or plant gift you have chosen. This will provide peace of mind and confidence when placing an online or phone order for flower delivery. Many florists have an online store that creates a rough idea of what you are sending, but many of them do not design exactly what you ordered, so you will never be certain what the final product will look like until it arrives. 

3. It's essential that the courier cares

Choose a florist who delivers flowers to every metropolitan area in Melbourne, and importantly, knows how to handle flowers with care. Many florists offer free or cheap delivery by using cheap and untrustworthy delivery companies who will rarely deliver your flowers on time or with due care. Kate Hill Flowers delivers to all the metropolitan suburbs in Melbourne, and our delivery drivers take great care of every order so it arrives on your doorstep in perfect condition. Our experienced team has been delivering flowers for over 15 years, and they are passionate, professional, trustworthy and always deliver with a smile! You can count on their excellent customer service and integrity, and you will feel confident knowing they always go above and beyond to deliver your flowers on time. Kate Hill Flowers continues to uphold the highest standard of health and safety when delivering flowers in Melbourne, and we continue to fulfil orders during the COVID lockdowns.

4. Information is insurance

When you are ordering flower delivery in Melbourne, either online or over the phone, we recommend providing all of your important details to ensure the process is smooth and successful. To fulfil your order, we require your full name, phone number and email address, as well as the recipient’s full name and mobile number, and any delivery details that will help our delivery driver. If the flowers are being delivered to an apartment, the recipient’s mobile number is especially important to ensure there are no delivery issues. The more details and notes you provide us, the smoother your flower delivery will be. If you are sending flowers to a hospital, it is best to call and confirm that the hospital is accepting deliveries (especially during COVID).The hospital will also be able to confirm what ward or room number the recipient is in. It is always best to make sure the patient is still in hospital and has not been discharged!

5. Beware of order gatherers

Choose a florist in Melbourne who has a real physical store. We do not recommend ordering flowers through an online relay flower company. By choosing a real florist in Melbourne, you can call directly and speak with them personally, which will give you peace of mind that your flower delivery will be fulfilled with ease. Relay flower companies come at a high price, as they take a large percentage of your order as a commission. That means if you spend $100, the relay company will take at least $20. Kate Hill Flowers does not support or condone relay companies. Call Kate Hill Flowers for your Melbourne flower delivery needs, or order online. That way, what you see is what you get and there is no middle man taking a chunk out of your order.